Privacy policy

Imperial Weaves is committed to adhering to information technology and data protection laws, regulations, and rules. The company has created a privacy policy to ensure compliance with these laws and regulations, which outlines how it handles information provided by users of its website, www.imperialweaves.com, and any software application owned and operated by the company, collectively referred to as the Platform.

This Privacy Policy covers the collection, receipt, storage, processing, disclosure, transfer, and handling of sensitive personal data or information, if any, in relation to a user's use of the Platform. It does not apply to information provided to or collected by any third-party through the Platform or any third-party site that a user accesses or uses in connection with the Platform's services.

By using the Platform or accessing any material, information, or services on the Platform, users signify their unconditional acceptance of this Privacy Policy and agreement to be legally bound by it.

The company collects information that users provide voluntarily while registering on the Platform and/or using its services. This includes the information that the Company collects when a user registers on the Platform, such as their name, electronic mail address, password, phone number, posts, reviews, feedback, orders, user records, and other details. It also includes information related to the manner and mode of payments made through the Platform, such as details of a user's bank account, credit card, and debit card. The company collects information regarding a user's content received, uploaded, or posted using the Platform and when users invite others to use the Platform. The information disclosed by a user is deemed to be disclosed willingly and without coercion. The company is not liable for any misrepresentation, fraud, or negligence regarding the information disclosed, nor is it responsible for verifying any information obtained from a user.

The company may automatically receive and record information when a user accesses or uses the Platform, including the user's location, information about their internet connection and mobile device, Internet Protocol address, cookie information, web beacon information, and details of the web pages they visit. The company may also collect information about a user's preferences and settings, such as time zone and language, their searches, the results selected from the search, and their transactional information. All information gathered by the company is stored on servers, log files, and any other storage systems owned by the company or by third parties.

The company uses the information gathered for various purposes, including providing, maintaining, developing, protecting, and improving the services provided through the Platform, managing a user's account, understanding their preferences to enhance and customize their experience using the Platform, responding to their comments, reviews, and questions, and providing better service. The company also uses the information to carry out its obligations and enforce its rights arising from any contracts entered into between a user and the company, including for billing and collection of amounts.

The company may use the information for internal purposes, such as auditing, data analysis, and research relating to the Platform or the services provided through the Platform, promotion and marketing purposes, and sharing such information with any third party, including any service providers and any group companies of the Company, in the course of providing the services through the Platform. The company may also use the information for any other purpose with a user's consent.

Users acknowledge and agree that when they use the Platform, certain links may direct them to other websites or applications not operated or maintained by the Company (the "Third-Party Site"). The manner in which a user's information is collected, received, stored, processed, disclosed, transferred, dealt with, and handled by such Third-Party Site(s) is governed by the terms and conditions and privacy policy of the respective Third-Party Site(s). The company urges users to familiarize themselves with the terms and Security Measures.

The Company takes reasonable steps and measures to protect the information gathered through the Platform, and has implemented suitable physical, electronic and managerial procedures to prevent unauthorized access, disclosure, modification or destruction of such information. However, no method of transmission over the internet, or method of electronic storage, is completely secure, and therefore, the Company cannot guarantee the absolute security of Your personal information. You hereby acknowledge and accept the risks involved in sharing Your personal information over the internet.

Retention of Information
The Company retains the information collected from You for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce agreements. The Company may also retain aggregated and anonymized information for a longer period of time.

Your Rights
You have the right to access, correct, update or delete the information that the Company holds about You. You can exercise these rights by contacting the Company at the contact information provided below. However, please note that certain information cannot be deleted due to legal or regulatory requirements.

Security
The Company shall take reasonable steps to help protect your rights of privacy and your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information in compliance with the applicable laws. When payment card account information is transmitted on or through the platform, it will be protected by encryption technology. You expressly consent to the sharing of your information with third-party service providers, including payment gateways, to process payments and manage payment card information.

The Company does not itself store your payment card account information and does not have direct control over or responsibility for ensuring that your payment card account or personal information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by the Company or the Company's third-party service providers.

The company assumes no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control. You play an important role in keeping your personal information secure. You shall not share your user name, password, or other security information for your account with anyone.

Changes to the Privacy Policy
The Company may revise and update this Privacy Policy from time to time, and the revised version will be effective immediately upon posting on the Platform. Your continued use of the Platform after the revised Privacy Policy has been posted shall signify Your acceptance of the revised Privacy Policy.

Contact Us
If You have any questions or concerns regarding this Privacy Policy or the Company’s use of Your personal information, please contact the Company at info@imperialweaves.com.

Imperial Weaves
First Floor, Bhatia Sons, Gandhi Nagar, 180004
Jammu Jammu and Kashmir, India